AS ISO/IEC 30105.2:2017

AS ISO/IEC 30105.2:2017 [ Current ] Information technology - IT Enabled Services-Business Process Outsourcing (ITES-BPO) lifecycle processes, Part 2: Process assessment model (PAM)

standard by Standards Australia, 05/15/2017

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Full Description

Adopts ISO/IEC 30105-2:2016, which serves as a process assessment model for organizations providing ITES-BPO services that conform to the requirements of ISO/IEC 33004 and supports the performance assessment by providing indicators for the interpretation of the process purposes and outcomes, as defined in ISO/IEC 24774, and the process attributes, as defined in ISO/IEC 33020.

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Edition: 1st Published: 05/15/2017 ISBN(s): 9781760357368 Number of Pages: 115 File Size: 1 file , 3.6 MB Product Code(s): 10157809, 10157801, 10157823

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